When you link an account, we fetch your balance and activity to display them within the app. We make every effort to provide timely updates to your account. However, it may take some time for your financial institution to update us on your most recent activity.

Typically, most institutions support:

  • Balances

However, some financial institutions do not support:

  • Transactions
  • Minimum due
  • Due date
  • APR

If you are experiencing delays more than 24-48 hours, it may be due one of the following:

1. Lost connection
If your password has changed or you are prompted to re-enter your multi-factor authentication answer, please navigate to Profile > Accounts to relink your account.

2. Downtime with your financial institution
As financial institutions perform scheduled or unscheduled maintenance, there may be delays in updates to your account.

Please note: If you are unable to view any information related to Transactions, Minimum, Due, Due Date, or APR, it may not be supported for third party services like Clarity Money.

Related Articles

Did this answer your question?